Sample of Responsibilities:

• A recruit, hires, supervises staff as assigned and helps staff develop performance goals and objectives
• Oversees and directs functions of assigned clinical and clerical staff
• Evaluates performance and recommends merit increases, promotions, and disciplinary actions
• Conduct staff meetings on a regular and ongoing basis
• Responsible for checking daily scheduling reports and encountering tracking reports
• Ensure consistency of office procedures and protocols within the assigned division.
• Helps develop guidelines for prioritizing work activities, evaluating effectiveness, and modifying workload as necessary.
• Provides data for financial and statistical purposes including reviewing invoices and statements.
• Ensures compliance with regulations and with PPC standards of quality patient care
• Assists in preparation of departmental budgets and allocation of funds. Provides monthly and annual data and interpretation
• Responsible for the physical appearance and functionality of the site

Performance Requirements:

• Knowledge of organizational policies, procedures, systems, and objectives
• Knowledge of fiscal management and human resource management techniques
• Knowledge of health care administrative systems. Knowledge of governmental regulations
• Ability to develop and maintain a good rapport and a cooperative working relationship with providers, staff, and patients
• Ability to communicate at all levels of the organization in a positive and effective manner
• Maintains the strictest level of confidentiality at all times

Experience Necessary:

• A minimum of five (5) years of experience of operational management experience including three (3) years in a health care organization.
• Active Medical Assistant Certification (CCMA, CMA, RMA, ABR-OE) or Licensed Practical Nurse (LPN) designation required.

• Over 27 years of growing with and supporting our communities
• Award-winning physicians
• Ability to advance within our organization
• Health, dental, vision, disability and life insurances
• 401(k) with company match with free financial advising
• Paid Time Off (PTO)
• Paid Holidays
• Employee Assistance Program (EAP)
• Legal Services/Documentation Discounts
• Employee Resource Assistance Program (ERAP)
• License Renewal Assistance
• Free continuing education through Relias
• Employee appreciation events and gifts